Wednesday, June 22, 2011

Running late for work

Today I had an interesting customer in the drive-thru.  It started yesterday when she ordered two Frappes (we can't call them Frappucinos because Starbucks copy-writes that) and we had to tell her to pull up while we finished making them.  It was only going to take about another 30 seconds or so, and most people understand the concept of "parking cars" as we call it.  We finished her frappes about 45 seconds after we parked her and when we went outside to give them to her, she was no where to be found!  $5 worth of coffee and she didn't even stick around to get them!

Today she came through again, and this time pulled up straight to the window and wanted the coffees she ordered 24 hours prior.  Again, we had to park her because two frappes take much more time to make than the two Cokes that were in line behind her.  She became VERY indignant and demanded to see my manager.  She told my manager that she was running late for work and couldn't wait for them.  Then she actually had the gall to say that she's an important executive and we should treat her as such.

Ok, if one minute makes THAT much of a difference, then why are you stopping at all?  Either leave the house a couple minutes earlier or don't stop to get some coffees in the drive-thru.  And what does being an executive have to do with anything?  In our eyes, the guy scrounging up change to get a coffee is just as important as the guy in the BMW ordering a Big Mac meal.

Since when did society get this horrible sense of entitlement?

31 comments:

  1. damn man, should've raged the crap outta her. But then again, in business like that, the customers always right :/

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  2. i was your 1000th view :D ...and should have thrown the drinks at her!

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  3. wow I would be very pissed off. She should have treated you with respect like every other normal person would. Some people these days...

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  4. People really need to learn that we're all not entitled to everything that minute.

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  5. Excuse me, I'm an important executive, I earn 6 figures and you are sub human. GIVE COFFEE NOW!
    Rofl fucking idiots.

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  6. people will always give you shit, keep your head high

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  7. I just want to tell you something simple and very deep "FUCK THAT SHIT", the fact that she is a "executive" doesnt mean she has to be treated as such... hahaha damn bitch. Dont worry dude, if you are doing a good job, is the only thing that counts.

    See you in my blog!

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  8. If she comes back again, you know to screw with her food. Don't take that sort of shit.

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  9. Just keep your head up man. Karma always comes back around to bite idiots in the end.

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  10. As Kunta said, Karma will came for her :D Just wait :] Nice post.

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  11. in my book, its the "executives" that have a whole lot of apologizing to do these days...

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  12. i think that people should have consideration for others, this woman obviously did not. doesnt she realize that human beings are making her coffee and not machines? seriously i dont know if i could of contained myself and pissed in her coffee just to show her how much i appreciate her executive status.

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  13. I think that it is a little bit of an overstatement to say that all of humanity is like this, but I do feel as though there is a trend towards people feeling more and more entitled. This reminded me of the Louis C.K. skit where he is talking about giving the cell phone signals a second to go to space haha

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  14. You said it right, man. Entitlement. It's all about entitlement. People in first world countries are expecting more and more as the days progress. We want our shit, and we want it now. My mother is really like this. She's so impatient. You have to do something when she wants it done, but when you want her to do something, she's apathetic. I see people like this all the time, although I can't really say I'm much better, myself.

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  15. Man I feel for you man. Sorry to hear about that.

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  16. The entitlement gets worse the shittier the place gets. You'd think high end places would suck, but it's the McDonalds' and the Walmarts that have it worst. And the Walmart McDonalds, dear god.

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  17. She sounds like that ignorant woman on the train that berated the conductor/staff telling them how "educated" she was.

    http://www.youtube.com/watch?v=0ufk8Gglw6Y

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  18. You should've screamed "stomp your own grapes" in a high pitched voice. People rarely bother you again when you do that.

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  19. I had a person tell me that I should serve them first at the bar because "I earn 6 figures, I could buy and sell you!" So I called security and had him and his six figure thrown out onto the street

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  20. Agreed I hate coming across lame people when I work it really sucks. Wish we could do something about them!

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  21. "Do you know who I am?" .."Err no back of the line and wait for your drinks"

    She is a douche, hands down. Keep your head up you are only doing your job!

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  22. Everybody thinks they're the most important person in the world. Smack that jerk down.

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  23. I don't get it either. I'm never rude to people that are making my food, I've worked in fast food joints before and know what happens to peoples food that are jerks.

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  24. Yeah, used to happen all the time to me at my old job.

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  25. I have a friend who works at McDonalds, and something similar happened to him. At a McDonalds. Gotta get them burgers, I guess.

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  26. Sycks man happened to me too

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  27. what kind of a rational being does that? haha!

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